javascript - CRM 2013: Strange behavior when refreshing form or navigate back by browser's back-button -

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i'm implementing microsoft dynamics crm 2013 our company.

at moment have strange behavior. implemented our own contact search , include on dashboard iframe. when open contact search result, shows contact form.

if refresh page press "f5" jumps dashboard contact search. expected refresh of contact form. not happen every time.

same if navigate contact activity. if press browsers button, goes customer serach. espect goeas contact form.

does know why happen?

cheers

the problem sounds url using open new window/tab. since using new window open results, url should crafted open specific record , use basis actions performed in new window.

try this:

  1. open existing crm contact record (doesn't matter which) in browser , click "email link" button.
  2. in email generated, copy url. this: <crmurl>/main.aspx?etc=2&extraqs=formid%3d<formguid>&id=%7b<contactrecordguid>%7d&pagetype=entityrecord
  3. update iframe results link contact records using url template above. only part need change contactrecordguid part.

once implemented, should work (i tested no issue). can test first creating new window using link created "email link" function , navigate around bit. , refresh buttons should work expected in new window.


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